Privacy policy

Privacy Policy

Last updated: September 2, 2026

Personal Care Nourishment (“PCN,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit personalcarenourish.com, purchase our products, contact us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide

  • Your name, email address, telephone number, billing address, and shipping address.

  • Account information, if you create a customer account.

  • Order details, including products purchased, transaction amounts, and order history.

  • Information submitted through contact, return, replacement, exchange, cancellation, review, or customer-support forms.

  • Marketing preferences and other information you voluntarily provide.

Payment information

Payments are processed by Shopify and the payment provider you select during checkout, which may include Shop Pay, PayPal, Klarna, Affirm, or Sezzle.

We do not directly store your complete payment-card number or payment-account credentials. Payment providers process this information according to their own privacy policies and security practices.

Information collected automatically

When you use our website, we and our service providers may automatically collect:

  • Internet Protocol address.

  • Browser and device information.

  • Operating system and general location information.

  • Pages viewed, links selected, referring pages, and time spent on the website.

  • Shopping-cart and checkout activity.

  • Cookie identifiers and similar online activity information.

  • Information used to detect fraud, misuse, or security threats.

2. How We Use Personal Information

We may use personal information to:

  • Process payments and fulfill, ship, and deliver orders.

  • Provide order confirmations, shipping updates, and other transactional communications.

  • Process eligible returns, replacements, exchanges, cancellations, and store credits.

  • Respond to questions and provide customer support.

  • Maintain customer accounts and order histories.

  • Operate, maintain, secure, and improve our website.

  • Analyze website traffic and customer interactions.

  • Detect and prevent fraud, unauthorized transactions, and misuse.

  • Send promotional emails or advertising when permitted by law.

  • Measure the effectiveness of our advertising.

  • Comply with tax, accounting, legal, and regulatory obligations.

  • Enforce our terms, policies, and agreements.

Where applicable law requires a legal basis for processing, we process personal information to perform our contract with you, comply with legal obligations, pursue legitimate business interests, or based on your consent.

You may withdraw consent when processing is based on consent. Withdrawal does not affect processing that occurred before consent was withdrawn.

3. Personal-Care Purchases and Sensitive Information

Because we sell intimate and personal-care products, some purchases may be considered sensitive under certain privacy laws.

We do not require customers to provide a medical diagnosis to purchase our products. We do not use the content of intimate-product purchases to diagnose medical conditions. We do not knowingly use sensitive personal information for targeted advertising without any consent required by applicable law.

Please avoid submitting medical records or unnecessary health information through our website or customer-support forms.

4. Cookies and Similar Technologies

We and our service providers use cookies, pixels, tags, and similar technologies to:

  • Keep the website and shopping cart functioning.

  • Remember selections and preferences.

  • Protect accounts and transactions.

  • Understand how visitors use the website.

  • Measure website and advertising performance.

  • Deliver or measure advertising, subject to applicable consent requirements.

Our website is hosted by Shopify. We may also use services such as Google Analytics, Google Ads, and advertising or social-media technologies that we have enabled.

You can control non-essential cookies using the cookie or privacy controls displayed on our website, where available. You can also modify your browser settings to block or delete cookies. Blocking necessary cookies may prevent certain website or checkout features from working properly.

You can manage certain Google advertising preferences through Google’s advertising settings.

5. Shopify and Enhanced Services

Our store is hosted by Shopify, which processes personal information to provide ecommerce, checkout, fraud prevention, analytics, personalization, and related services.

When Shopify Network Intelligence or other Shopify Enhanced Services are enabled, Shopify may process information collected through our store together with information from interactions with Shopify or other merchants. This may help provide personalized experiences, improve services, understand interactions with stores and advertisements, and deliver more relevant advertising.

You can learn more about Shopify’s processing and exercise certain choices through the Shopify Privacy Portal.

6. How We Disclose Personal Information

We may disclose personal information to:

  • Shopify, which hosts and supports our online store.

  • Payment providers, which process payments and financing selections.

  • Shipping and delivery providers, which deliver customer orders.

  • Technology providers, which support website hosting, security, forms, email, analytics, and customer service.

  • Advertising and analytics providers, which help us understand website activity, measure campaigns, and advertise our products.

  • Professional advisers, such as accountants, insurers, attorneys, and consultants.

  • Government or legal authorities, when disclosure is required by law or reasonably necessary to protect rights, safety, property, or security.

  • Business successors, in connection with a merger, financing, sale, reorganization, or transfer of all or part of our business.

We require service providers to handle personal information only for authorized purposes and in accordance with their contractual and legal obligations.

7. Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, our use of certain advertising, analytics, cookies, pixels, or Shopify services may involve disclosing identifiers and internet activity to advertising partners. Some United States privacy laws may define this activity as “selling,” “sharing,” or using personal information for targeted advertising.

Where required by law, you may opt out through the cookie or data-sharing privacy controls displayed on our website or by contacting us at pc.nourishment@gmail.com.

We will also recognize legally required browser-based opt-out signals, such as Global Privacy Control, when supported by our website and applicable law.

8. Marketing Communications

If you receive promotional emails from us, you may unsubscribe by selecting the unsubscribe link included in the message.

Even after you unsubscribe from promotional communications, we may continue sending non-promotional messages about orders, transactions, policy changes, security, or customer-service requests.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy.

  • Maintain business and transaction records.

  • Provide customer service.

  • Prevent fraud or misuse.

  • Resolve disputes.

  • Enforce agreements.

  • Meet tax, accounting, legal, and regulatory requirements.

When information is no longer needed, we may delete, anonymize, or securely dispose of it.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

No website, electronic transmission, or storage system is completely secure. We therefore cannot guarantee absolute security. Customers are responsible for protecting their account credentials and notifying us of suspected unauthorized account activity.

11. International Data Transfers

Personal information may be processed in the United States and other countries where Shopify and our service providers operate.

These countries may have privacy laws different from those in your location. Where required, we and our service providers use recognized safeguards for international transfers of personal information.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we maintain about you.

  • Request correction of inaccurate information.

  • Request deletion of personal information.

  • Obtain a portable copy of certain information.

  • Restrict or object to certain processing.

  • Withdraw consent.

  • Opt out of targeted advertising or the sale or sharing of personal information.

  • Appeal a decision concerning a privacy request.

  • Lodge a complaint with a data-protection authority.

To submit a privacy request, email pc.nourishment@gmail.com with the subject line Privacy Request.

Please provide your name, email address used for your order, order number if applicable, location, and the type of request. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization.

We will not discriminate against you for exercising a privacy right.

13. Children’s Privacy

Our website and products are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where required.

Customers must meet any minimum age required by applicable law to make purchases through our website.

14. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties. Please review their privacy policies before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, technology, services, or legal obligations.

The updated policy will be posted on this page with a revised “Last updated” date. When required by law, we will provide additional notice of material changes.

16. Contact Us

For questions, concerns, or privacy requests, contact:

Personal Care Nourishment
13926 Hull Street Road, PMB 3011
Midlothian, Virginia 23112
United States
Email: pc.nourishment@gmail.com
Website: https://personalcarenourish.com